FAQ's

What the heck is a Bush Box?

The Bush Box is a product created by In The Woods (previously H-Hour) that bring you a clothing & accessory subscription with nature focused style at a great price. We send out our boxes 6 times a year to make sure that your are prepped for every season in style. 

 

I placed an order online. When will I receive it?

We ship out our boxes 6 times a year and aim to have them in the mail by mid month. Here are the months we ship.

February, April, June, August, October, December

 

Why is there only one product?

We have found over the years that people want simple, dependable and stylish clothing & accessories without having to waste their time sifting through company after company so we do it for you. We not only offer our personal brand but other brands from time to time when we find a product that fits our mentality. 

 

Is this company still veteran owned?

Yes it is. The CEO/Co-founder has 14 plus years, Co-founder has 8 plus years, COO 10 plus years, and CFO has 7 years all within the CF. We are a pure veteran team.

 

 

How much does it cost for shipping?

$5 flat rate shipping in Canada and the USA. Although shipping cost us an average of $21 we offer our price at $5 to save you some bucks! 

 

Why don’t you ship internationally? 

Long story short - we’re working on it! We’re currently looking into shipping options that best suit the needs of us and our over-the-border customers! 

 

How are your products sized? 

All of our garments are sized with US sizing and sized in unisex US sizing - in this case, we recommend women size down for the best fit. 

 

How can I track my order? 

You will receive an email confirmation with a tracking number. All Canadian orders are shipped via Canada Post. 

 

Can you deliver to P.O. Boxes? 

Yes! 

 

What type of payment do you accept? 

Online orders can be paid for with PayPal or Visa/Mastercard/Amex.

Crypto is Coming soon!

  

What is your return policy? 

Due to the fact that the Bush Box is custom to your size we do not offer exchanges or returns at this time. We can however offer other incentives on a case by case basis.